Privacy Policy

Privacy Policy

(Effective Date: 10/09/2025

  1. Introduction

KIDK Trans Pte. Ltd. (“KIDK Trans,” “we,” “our,” “us”) operates https://kidktrans.com. We are committed to protecting the privacy of individuals who visit our website, use our services, or interact with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal data in accordance with Singapore’s Personal Data Protection Act (PDPA) and relevant guidelines by:

  • Infocomm Media Development Authority (IMDA)
  • Maritime and Port Authority of Singapore (MPA)
  • Port of Singapore Authority (PSA)
  • Singapore Civil Defence Force (SCDF)
  • Singapore Customs
  • Singapore Logistics Association (SLA)

This policy also applies to international users who interact with our services.

  1. Data We Collect

We may collect the following types of information:

  • Personal Identifiers: Name, contact number, email, job title, company name.
  • Business Information: Shipping requests, invoices, billing, and service preferences.
  • Technical Data: IP address, device details, browsing activity, cookies, and analytics.
  • Regulatory Information: Documents required under Singapore Customs, MPA, SCDF, or other authorities for logistics and safety compliance.
  1. How We Use Your Data

Your data may be used for the following purposes:

  1. Service Delivery: To manage shipping, warehousing, haulage, and logistics requests.
  2. Regulatory Compliance: To meet legal obligations with MPA, PSA, SCDF, Singapore Customs, or other authorities.
  3. Communications: To respond to inquiries, send booking confirmations, or provide operational updates.
  4. Marketing Communications: With your consent, we may send newsletters, service updates, or promotional materials. You may opt out at any time.
  5. Website Experience: To improve usability, analytics, and user preferences.
  1. Cookies & Tracking

We use cookies and similar technologies to:

  • Recognize returning visitors and registered users
  • Analyze traffic patterns and site performance
  • Store service preferences for quicker access

You can control cookies via your browser settings. Please note disabling cookies may affect site functionality.

  1. Data Disclosure

We may share data with:

  • Government Agencies & Regulators (e.g., MPA, SCDF, Singapore Customs) where legally required.
  • Service Providers such as IT vendors, cloud hosting, and payment processors, bound by confidentiality agreements.
  • Business Partners in logistics networks (local or overseas) only where necessary to fulfill shipments.

We do not sell personal data to third parties.

  1. International Data Transfers

As a logistics business, some data may be transferred or accessed outside Singapore (e.g., overseas shipping agents, port authorities, or IT service providers).

We ensure such transfers are compliant with the PDPA’s Transfer Limitation Obligation by applying adequate safeguards, contractual clauses, or approved certifications.

  1. Data Protection & Security

We implement reasonable technical and organizational measures to safeguard your data, including:

  • Encrypted communications (SSL/TLS)
  • Restricted access controls
  • Data retention policies aligned with PDPA and industry standards
  1. Retention of Data

We retain personal data only as long as necessary for:

  • Regulatory or legal compliance
  • Completion of service obligations
  • Business or accounting records

After the retention period, data will be securely deleted or anonymized.

  1. Your Rights

You may:

  • Request access to your personal data
  • Correct inaccuracies
  • Withdraw consent for marketing or data processing (subject to legal and service limitations)

Requests can be made via our Data Protection Officer (DPO).

  1. Data Breach Response

In the unlikely event of a data breach:

  • We will assess the severity immediately.
  • We will notify the PDPC (Personal Data Protection Commission) and affected individuals if required under Singapore law.
  1. Contact & Data Protection Officer

For questions, requests, or complaints regarding this policy, please contact:

 

Data Protection Officer (DPO)
KIDK Trans Pte Ltd.
Email: admin@kidktrans.com

Phone: +65 6022 0677

  1. Policy Updates

We may update this Privacy Policy periodically to reflect regulatory, operational, or technological changes. Updates will be posted on this page with a new effective date.